Design that earns trust and drives action.
Good UX isn't about making things pretty. It's about reducing the effort between a user's intent and their result. When that gap closes, retention climbs, support tickets drop, and conversion improves.
Start a conversation →Deliverables
UX Audit Report
A structured review of your current product identifying friction points, cognitive load issues, and missed conversion moments-with prioritised recommendations.
User Research Findings
Synthesis from user interviews and usability sessions: what users are actually doing, where they get stuck, and what they wish existed.
Journey Maps
End-to-end maps of your key user journeys-from first touch through activation and retention-showing emotions, actions, and drop-off points.
Wireframes & Information Architecture
Low-fidelity wireframes that lock in structure and flow before any visual design decisions are made. Faster to iterate, easier to critique.
High-Fidelity Prototype
A clickable prototype in Figma you can test with users, present to investors, or hand directly to developers.
Design System Foundations
A component library and design token set that keeps your product visually consistent as it grows-without starting from zero each time.
The process
Research & Heuristics
User interviews, usability testing on the existing product, and a heuristic audit. We build a shared understanding of where the experience breaks down.
Synthesis & Insight
Research becomes actionable insight. Journey maps, problem statements, and design principles that will guide every subsequent decision.
Design & Prototype
From structure to surface-information architecture, wireframes, and a polished prototype that reflects the strategic intent.
Validate & Iterate
Test with real users. Refine what doesn't work. Hand off a battle-tested design with enough documentation for development to execute with confidence.
Common questions
Ready to get started?
Tell me where you are and what you’re trying to figure out. We’ll take it from there.
mike@taktumsoft.comNo forms. No pitches. Just a conversation.